Privacy
What we collect, and what we do with it.
Last updated October 21, 2026.
Short version. Tailgate holds what a contracting company puts into it so the software can run its jobs, and nothing else. We do not sell it, we do not advertise with it, and there are no ad or analytics trackers in the website or the app.
The Tailgate app
Tailgate is used by contracting companies: owners, office staff and crews. The company decides who has an account. What the app holds is what the company and its people put in, and a few records the app keeps so it can work and so signed documents can be relied on.
About the people who sign in
- Name, email address, and, if you add them, a phone number and a job title
- Which company or companies you belong to, and what you can see and do in each
- The hours you record on time sheets
- What you do in the app, kept as each company's activity log (for example, who changed a quote and when)
- If you turn on notifications: a notification token for your phone or browser, which lets us send that device a notification and nothing else
About a company's customers
A company keeps its customers in Tailgate: names, addresses, phone numbers, email addresses, notes, and the quotes, change orders and jobs for each. The company enters this, or imports it from a file, and it is theirs (see the Terms). When a customer opens a quote link, we record when it was opened, the IP address and the browser's user agent, so the company can see that it was viewed. When a customer signs, we record their typed name, their signature, the time, the IP address and the browser's user agent, because a signed agreement has to show who signed and when. Signed documents are kept unchanged.
Photos and the camera
Crews and office staff add job photos. In the phone apps, Tailgate asks to use the camera only when you choose to take a photo, and the photo library only when you choose one from it. Photos are stored with the job they belong to. Tailgate does not use your location, your contacts, or your microphone.
Payments
If a company takes payments through Tailgate, the customer pays on a page run by Stripe. Card and bank details go to Stripe and never to us; we receive the result, such as the amount and whether it was paid. A company's Tailgate subscription is also billed by Stripe.
Who else handles it
These service providers run parts of Tailgate on our behalf, and receive only what their part needs:
- Supabase hosts the database, sign-in and stored files, in its US East region in Ohio.
- Vercel serves the website and the app. Like any web host, it records ordinary request information such as IP address, time and user agent in its server logs.
- Stripe handles payments and subscriptions.
- Google Firebase Cloud Messaging delivers notifications to the phone apps. It receives the device's notification token and the notification's text.
- Resend sends the app's emails, such as invitations and password resets, and our notice of each early access signup.
Text messages and emails a company sends to its customers from Tailgate go out from that person's own phone or email app, not through us.
What we use it for, and what we do not
- We use it to run Tailgate for the company that put it in, to keep backups, and to fix problems.
- We do not sell or rent it, and we do not share it for advertising.
- We do not market to a company's customers.
- The app sets no advertising or analytics trackers. Signing in keeps your session in the browser's or the app's own storage on your device.
Deleting your account and your data
You can delete your own login inside the app, under Profile, with Delete my login. It removes your sign-in, your profile and your notification tokens. Records a company needs to keep, such as activity on its jobs and documents its customers signed, stay with that company.
A company's admin can close the company from Company settings. Everyone loses access at once, and 30 days later the company's jobs, customers, photos, documents and the logins that belong to no other company are deleted for good. A record that the company existed and was deleted is kept. Backups age out on their own cycle and nothing is restored from them after a company is deleted.
You can also email hello@runtailgate.com to ask what we hold about you, to correct it, or to have it deleted. If you are a customer of a contracting company, we may need to pass your request to that company, since the records are theirs.
The website and the early access form
The website at runtailgate.com collects only what you put in the early access form. Only your name and email address are required. Everything else is optional and the form works without it.
- Your name
- Your email address
- Your company name
- Your phone number
- The trades you work in
- Roughly how many crews you run
- Whatever you write in the free text box
The form also carries one hidden field that real people never see or fill in. It exists to catch automated spam submissions, and the database rejects a submission that has it filled. Nothing about you goes in it.
Submissions are stored in the same Supabase database. The form can add a row and cannot read one back, and only Tailgate staff accounts can read the list. Each new submission is also emailed to us through Resend, so a person sees it. We use it for one thing: getting in touch with you about Tailgate. There is no newsletter and no marketing list. If we email you, it is a person writing to you.
The website sets no cookies and runs no analytics or tracking scripts, which is why there is no consent banner: there is nothing to consent to. We keep a submission until you ask us to remove it, or until we no longer have a reason to hold it.
Children
Tailgate is a product for businesses. Neither the website nor the app is directed at children, and we do not knowingly collect information from them.
Changes to this policy
If we change how any of this works, we update this page and change the date at the top. Material changes to how we use information already collected get an email to the people affected.
Who to contact
Email hello@runtailgate.com. A person reads it.